Shipping Policy

FREE STANDARD SHIPPING SPECIAL OFFER
Enjoy Free Standard Shipping on orders over $250. Free Shipping promotion is valid within Canada except for the three territories: Northwest Territories, Nunavut, and Yukon. Please note, this promotion may not be combined with any other offers unless explicitly noted.
SHIPPING OPTIONS
SHIPPING METHOD DELIVERY TIME ORDER SUBTOTAL SHIPPING CHARGE
Standard 2-4 business days $0.01-$250 $10
Standard 2-4 business days Over $250 Free
Express 1-2 business days - $25
NT/NU/YT orders 7 business days - $25

Shipping fees and sales tax are not counted towards the merchandise subtotal. Only one promotional code can be used per order.

We do not ship on holidays such as New Year’s Day, Family Day, Good Friday, Victoria Day, St. Jean Baptiste Day, Canada Day, Labour Day, Thanksgiving, Christmas, and Boxing Day.

NORTHWEST TERRITORIES, NUNAVUT, AND YUKON

The cost for shipping is $25 per order. Items going to Northwest Territories, Nunavut, and Yukon will arrive within 7 business days.

SHIPPING CONFIRMATION EMAILS

We will send you a shipping confirmation email when all or part of your order is shipped that will include the FedEx tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment. You can also check the status of your order anytime by clicking on the Order Tracking link in the footer of every page on this site or by logging in to My Account and going to My Orders.

SHIPPING IN MULTIPLE PACKAGES

If your order includes several items, they may ship separately and at different times. So that we can deliver your purchases to you as efficiently as possible, items which ship from the same location are grouped together. Our shipping confirmation emails will let you know how much of your order has shipped.

TRACKING YOUR ORDER

There are two easy ways to track your order:

  • Log in to My Account and go to the My Orders section. From there you will be able to choose which order you’d like to view and you will have an option to track the order.
  • You will receive a shipping confirmation email when all or part of your order is shipped. The email will include the FedEx tracking number.
    DELIVERING YOUR PACKAGE
    • We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays.
    • Your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information).
    • Most items are available to ship in 1-2 business days unless otherwise noted.